Sr. Software Engineer

• Led a cross-functional team of 10 engineers to manage and scale 500+ clients and 8,000+ websites, implementing cloud infrastructure automation with AWS and Azure.
• Architected and automated infrastructure management using Terraform, Ansible, and Azure DevOps, enabling Infrastructure as Code (IaC) practices for seamless deployment pipelines.
• Designed and implemented CI/CD pipelines using GitHub Actions, Jenkins, and Docker, automating testing, build, and deployment processes to streamline product delivery.
• Utilized Kubernetes and Docker to implement containerized environments, enhancing scalability and reducing downtime across applications.
• Developed disaster recovery (DR) solutions and optimized cloud-based infrastructure for 99.9% uptime, leveraging AWS services (EC2, S3, RDS) and CloudWatch for monitoring and alerts.
• Managed high-traffic websites with 50,000+ concurrent users and 10M+ daily page views, optimizing cloud resources to handle traffic spikes efficiently.
• Implemented security best practices in cloud environments, reducing vulnerabilities through automated patching, compliance checks, and security audits.
• Optimized web hosting environments on Apache, LiteSpeed, nginx, and bare-metal servers with cPanel for performance, security, and high availability.
• Led migration and consolidation of multiple high-traffic websites, reducing operational costs while improving scalability and performance.

Full-stack Developer

• Designed and developed a scalable, cloud-native web application for a non-profit mentorship program, deployed on AWS EC2 using a Ubuntu-based LAMP stack.
• Leveraged AWS RDS for secure and reliable relational data storage and Amazon S3 for hosting static assets and managing file uploads.
• Integrated key AWS services such as CloudWatch for real-time performance monitoring and IAM for role-based secure access control.
• Accelerated program engagement by 200%, successfully serving over 531 startup founders and business professionals.
• Engineered an intelligent matching algorithm that achieved a 95% success rate, reducing manual efforts by 90%, streamlining operations, cutting costs, and significantly enhancing user outcomes.
• Implemented digital signature functionality, payment gateway integration, and developed modules for automated invoice and report generation, boosting administrative efficiency.

Support Engineer L2

• Provided L2 support for cPanel-based web hosting services, diagnosing and resolving issues related to server load speeds, DNS, and email configurations for clients across multiple regions.
• Actively monitored system KPIs such as web response times, backup durations, and server loads, ensuring high uptime and performance standards were met.
• Addressed and resolved security incidents, including blacklisting, malware attacks, phishing, and abuse reports, escalating more complex issues to the L3 team for resolution.
• Automated server monitoring processes and log analysis workflows, proactively detecting performance bottlenecks and potential security vulnerabilities before they affected clients.
• Collaborated closely with cross-functional teams, ensuring swift issue escalation and resolution while maintaining customer satisfaction.
• Provided troubleshooting support for content management systems (CMS) like WordPress, Drupal, and Joomla, helping clients resolve performance, plugin, and database issues.
• Delivered client education on various web hosting concepts, including DNS settings, email configurations, and basic website development tools, enabling users to resolve common issues independently.

Post-Graduation in Computer Applications Development

UX Design, Microsoft .NET and Web Technologies, API Development, Mobile Application Development

Post-Graduation in Virtualization and Cloud Computing

Cloud Computing, Virtualization, Containerization, Big Data, Linux and Windows Server, Solution Architecture

Bachelor of Engineering - Information and Technology

Object-Oriented Programming, Software Engineering, DBMS, Data Structures, Computer Networks, Web Development, Cyber Security, Cloud Infrastructure and Services

• Designed and implemented a virtualization infrastructure using VMWare vSphere vCenter on private cloud, configured datastores, and 7 ESXi hosts with different operating systems.
• Deployed applications leveraging containerization, resulting in a 30% enhancement in application performance.

• Led a team of 4 to develop an efficient algorithm for recommending travel destinations for users' previous journeys.
• Achieved 100 milliseconds response time, processing over 100,000 records through cloud computing.

• Developed a website during the peak of the second COVID-19 wave in India, facilitating access to verified leads on essential resources and demonstrating community engagement, empathy, and leadership in crisis management.
• Configured and hosted a robust architecture on AWS EC2 with Ubuntu, Docker, Kubernetes, Cloudflare, and AWS RDS; boosted performance by 30% and handled traffic of over 500,000 visitors with 10,000 concurrent users at peak times.